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                                                Ross Dakin


    770 Harrison Street #3                                                           rossdakin@gmail.com
    Santa Clara, CA  95050                                                                (858) 699-2190
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  OBJECTIVE    A computer engineering position in the San Francisco Bay area.


  EDUCATION    Santa Clara University, Santa Clara, CA  (2003 - Present)
               Bachelor of Science in Computer Engineering
                  * Expected date of graduation:  June, 2007

               Queensland University of Technology, Brisbane, Australia  (Fall, 2005)
               Studies Abroad Program, Santa Clara University, Fall 2005
                  * Studied IT courses full time while immersed in an exotic culture.


  COMPUTING    Languages:  C, C++, Java, x86 Intel Assembly.
  SKILLS       Databases:   Relational, transactional database design (MySQL 5, SQL Server 2000).
               Hardware:  Experienced in electric circuit design and FPGA programming.
               Web Development:  IIS and Apache web servers, PHP, CSS, JavaScript, XML/AJAX.


  TECHNICAL    EDO Reconnaissance and Surveillance Systems, Morgan Hill, CA  (Summer 2006)
  EXPERIENCE   Software Intern
                  * Modified HMI of a RADAR detection product using X/Motif on Sun Solaris 9.
                  * Implemented a web-based RFID inventory management system using PHP and MySQL
                    to track the location and calibration of thousands of test equipment units.

               Santa Clara University, Santa Clara, CA  (2004 – Present)
               Residential Communications Consultant / Help Desk Technician
                  * Provided first level technical support for all staff and students.
                  * Engineered and deployed automatic virus-removal tool, reducing helpdesk load.
                  * Developed web-based application using RPC to administer remote systems.

               Private Consulting, Santa Clara, CA  (2003 – Present)
               Clients include:  logistics firm, car dealership, radio station, real estate agency.
                  * Administered networks, created custom applications and web solutions.
                  * Created PHP/MySQL inventory system allowing clients to view inventory online.
                  * Created PHP/MySQL tracking system for viewing shipment data online in real time.
                  * Implemented web correspondence system, reducing call center load.


  CUSTOMER     Northstar Ski Resort, Lake Tahoe, CA  (2003 – Present)
  RELATIONS    Information Host, Ski Instructor
  EXPERIENCE      * High profile position; enjoyed constant customer interaction.
                  * Empowered to compensate guests for conflicts, enhancing customer experience.

               Santa Clara University, Santa Clara, CA  (2004)
               Recruiting representative
                  * Traveled throughout California holding meetings for prospective SCU students.


  PERSONAL     Conversational in Spanish language (written and spoken); works well in teams; extroverted;
  SKILLS       enjoys customer contact; skilled in verbal and written communication; applies creativity
               to problem solving; loves travel.
			   
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